Services

This plan will support streaming YouTube and/or Netflix videos, email, news, weather and general surfing the web. If there is more than 1 device streaming, a larger bandwidth package is recommended.

This package is used for a One or Two-person household streaming Netflix and/or YouTube to 1 TV and device simaltaneously. This package is also for a household with several people using the Internet with limited video streaming.

NOTE 1: The quality of Streaming over the Internet is based on how well the Streaming Provider, NOT HBE, controls the Bandwidth needed for the customers streaming at any given time. LIVE PROGRAMING is NOT recommended using this package.

This is the lowest bandwidth package that will support Live TV such as Hulu or YouTubeTV and other Netflix/Youtube type usage. This plan will allow multiple devices online and TV Video streaming simultaneously. The following Options are suggestions of what a customer might choose to use this Live Plus package to support.

Option 1: Live TV streaming like Hulu or YoutubeTV to 1 TV while another device can be watching YouTube/Netflix, the news, or weather short videos. You can also surf the Internet, check your email, surf Facebook, etc with multiple users.

This package is used for a 2-4 person households that, while streaming to 1 TV for Live TV you can do moderate Internet streaming/surfing like Netflix or Youtube videos. You will be able to do other Internet based tasks such as Email, research, reading news articles, and lighter, shorter news and weather videos from a computer, tablet, or phone.  This package is not meant to stream multiple TV’s with multiple “Live" type streaming like Hulu or YoutubeTV simultaneously. 

NOTE FOR LIVE STREAMING OF LIVE SPORTS LIKE FOOTBALL, BASKETBALL, AND “FAST MOVING” SPORTS PROGRAMS:

These sports programs will require a MINIMUM OF A 6MEG PACKAGE. Live sports, with fast action, requires more bandwidth to have the program stay at a higher level of quality. The program might stream without buffering but when the camera ‘pans out’, meaning far off shots of the event the image will not have high quality.

This plan will allow multiple devices online and TV Video streaming simultaneously.  The following Options are suggestions of what a customer might choose to use this Live Plus package to support.

1. Option 1:  This plan will allow 2 TV’s streaming Live TV like Hulu or YoutubeTV.
2. Option 2:  1 TV streaming “Most Live TV Services and 1 Netflix and other devices doing moderate internet surfing". This means that depending on the quality of the streaming provider as to how well it preforms.
   

“Most Live TV Services like Hulu or YoutubeTV" type programming on 2 TV's with moderate device sufing.  You would be able to do other Internet based tasks such as Email, research, reading news articles, and lighter shorter news and weather videos from a computer, tablet, or phone.  This package is meant to stream to one TV, computer, tablet, or phone for larger family’s with multiple devices.

NOTE FOR LIVE STREAMING OF LIVE SPORTS LIKE FOOTBALL, BASKETBALL, AND “FAST MOVING” SPORTS PROGRAMS:

These sports programs will require a MINIMUM OF A 6MEG PACKAGE. Live sports, with fast action, requires more bandwidth to have the program stay at a higher level of quality.  The program might stream without buffering on a 3Meg package but when the camera ‘pans out’, meaning far off shots of the event the image will not have high quality.

This plan will allow multiple devices online or “2 TV Live TV Services or 2 Netflix Services”. Video streaming for 2 TV’s simultaneously, is accomplished with this package. The following Options are suggestions of what a customer might choose to use this Silver/Live Plus package to support.

1. Option 1:  This plan will allow 2 TV’s to stream “Netflix type Service or Live TV” simultaneously without buffering.  You should be able to surf the Internet on news, weather, and Facebook type sites without buffering. NO other video streaming with the 2 TV’s streaming.

NOTE FOR LIVE STREAMING OF LIVE SPORTS LIKE FOOTBALL, BASKETBALL, AND “FAST MOVING” SPORTS PROGRAMS:

These sports programs will require a MINIMUM OF A 6MEG PACKAGE. Live sports, with fast action, requires more bandwidth to have the program stay at a higher level of quality.  The program might stream without buffering on a 3Meg package but when the camera ‘pans out’, meaning far off shots of the event the image will not have high quality.

This package makes a great SOHO, (Small Business), plan for Businesses needing a ‘Bit More Bandwidth’.  Also, larger families that do ‘Multi-Device Streaming’ enjoy the extra bandwidth that comes with this 15Meg Burst to 17Meg package.

This plan will allow multiple devices online and “Most Live TV Services” Video streaming for 3 TV’s simultaneously. The following Options are suggestions of what a customer might choose to use this Gold/Live package to support.

1. Option 1:  Residential – This plan will allow 3 TV’s to stream “Netflix Type Services or Live TV Services"  simultaneously without buffering.  You should be able to surf the Internet on news, weather, and Facebook type sites without buffering while streaming.  Children should be able to do YouTube while 2 TV’s or using “Netflix or Live TV Type Services ” or multiple (2-3) Netflix shows streaming.
2. Option 2:  Business – This plan will allow for SOHO type Businesses to be able to conduct Video conferencing as well as multiply work stations for several computers to access online services simultaneously.  You should be able to surf the Internet on news, weather, and Facebook type sites without issues while the video conferencing takes place.  Note:  Heavy video streaming, other than the video conferencing might need to be stopped during the conferencing to ensure HD video to work at a high level.

NOTE FOR LIVE STREAMING OF LIVE SPORTS LIKE FOOTBALL, BASKETBALL, AND “FAST MOVING” SPORTS PROGRAMS:

These sports programs will require a MINIMUM OF A 6MEG PACKAGE. Live sports, with fast action, requires more bandwidth to have the program stay at a higher level of quality.  Live sports program also require more bandwidth the Bigger the TV Screen.  The program might stream without buffering on a 3Meg package but when the camera ‘pans out’, meaning far off shots of the event the image will not have high quality.

This package makes a great Business package plan for Businesses needing a ‘More Bandwidth’ and Larger families that do ‘Multi-Device Streaming’ enjoy the extra bandwidth that comes with this 20Meg Burst to 22Meg package.

This plan will allow multiple devices online and “Most Live TV Services” or Multi-Netflix Type Services" Video streaming for 2-4 TV’s simultaneously. The following Options are suggestions of what a customer might choose to use this Gold/Live package to support.

1. Option 1:  Residential – This plan will allow 4 TV’s to stream “Netflix or Live TV Type Services" simultaneously without buffering.  You should be able to surf the Internet on news, weather, and Facebook type sites without buffering while streaming.  Children should be able to do YouTube while 3 TV’s or using “Most Live TV Services” or multiple (3-4) Netflix shows streaming.
2. Option 2:  Business – This plan will allow for Larger type Businesses to be able to conduct Video conferencing as well as multiple work stations for several computers to access online services simultaneously.  You should be able to surf the Internet on news, weather, and Facebook type sites without issues while the video conferencing takes place.

NOTE FOR LIVE STREAMING OF LIVE SPORTS LIKE FOOTBALL, BASKETBALL, AND “FAST MOVING” SPORTS PROGRAMS:

These sports programs will require a MINIMUM OF A 6MEG PACKAGE. Live sports, with fast action, requires more bandwidth to have the program stay at a higher level of quality.  The program might stream without buffering on a 3Meg package but when the camera ‘pans out’, meaning far off shots of the event the image will not have high quality.